Project Title: Development of Passport Agency Website Using Existing Theme (Project ID - 3261)

Overview:

The Passport Agency wants to establish an online platform that facilitates users in applying for, tracking, and renewing their passports. The website should provide a user-friendly experience and enable visitors to access important information regarding passport services, document submission, application status, and FAQs.

The website will be based on a provided theme, which you will need to customize as per the client's requirements, ensuring that it is fully functional, secure, and visually appealing. The key components include user registration, application forms, secure payment options, and tracking functionalities.

Detailed Requirements:

1. Theme Customization

Theme Setup and Customization:

• Install the provided theme files on the WordPress platform.
• Customize the theme to match the Passport Agency's branding (logos, colors, fonts, and other design elements).
• Ensure that the theme is responsive across all devices (desktop, tablet, mobile).
• Set up and configure the homepage, header, footer, and other global elements like navigation menus.

2. Website Pages and Structure

The following pages need to be created or customized based on the provided theme:

Homepage:

• A clean and professional design highlighting the Passport Agency’s services.
• Featured sections:
  • Welcome Message: A brief introduction to the Passport Agency and its services.
  • Apply for Passport: A prominent call-to-action (CTA) directing users to the application form page.
  • Track Application: A section where users can check the status of their passport application.
  • FAQs: A snippet of frequently asked questions with a link to the full FAQs page.
  • Contact Information: Quick access to the contact page and customer support.

About Us:

• Information about the Passport Agency, its mission, vision, history, and core values.
• Team information, if applicable.
• Testimonials from satisfied customers or service users.

Services Page:

Detailed list of services offered by the agency:

• Passport Application
• Passport Renewal
• Lost or Stolen Passport Services
• Document Authentication Services
• Emergency Passport Processing

Each service should have a description, requirements, and the associated cost.

Links to relevant application forms.

Application Forms Page:

A well-structured form for users to apply for a passport or renew an existing one. The form should include:

• Personal Information: Name, contact details, date of birth, nationality, etc.
• Document Upload: Fields for uploading required documents (photo, identification, proof of address, etc.).
• Payment Section: A secure payment gateway integration for users to pay for the application fee (using WooCommerce, PayPal, Stripe, etc.).
• Captcha Verification: To prevent bot submissions.
• After submission, the user should receive a confirmation email with a summary of the application and a reference number.

Track Application Page:

A page where users can track the status of their application using a reference number or email.

• Implement an integrated system where the status updates (e.g., "Processing," "Approved," "Completed") are automatically reflected on the site when the backend is updated.
• Secure login or tracking form (to ensure privacy and security).

FAQs Page:

A page that contains a list of frequently asked questions related to the application process, document requirements, processing time, fees, etc.

• Organize questions by categories (e.g., “General Questions,” “Document Submission,” “Payment and Fees”).

Contact Us Page:

• A contact form where users can reach out for assistance or inquiries.
• Display contact details (email, phone number, physical address) of the Passport Agency.
• Optionally, integrate a map showing the agency’s location.
• Social media links, if applicable.

3. User Registration and Account Management

• User Registration: Allow users to create an account (if required) to track their application, store previous passport information, and manage renewal requests.
• Login/Logout: Enable a user login system where users can access their dashboard, check the status of applications, and update personal information.
• Password Reset: Allow users to reset their password through email verification.

4. Payment Gateway Integration

• Implement a secure payment gateway (WooCommerce, PayPal, or Stripe) for users to make payments for passport applications.
• The payment process should be easy to follow and secure, ensuring users can complete transactions without issues.
• Provide users with a payment receipt after successful submission.

5. Document Upload and Security

• Enable a document upload feature for users to submit necessary documents (e.g., passport photos, ID proof, address proof, etc.).
• Use secure file upload to ensure that files are stored securely on the server.
• Implement file type and size restrictions for uploads (e.g., JPG, PNG, PDF, etc.).

6. Security Features

• SSL Certification: Ensure the website is secured with SSL to protect user data.
• User Data Protection: Implement secure data handling practices to protect personal information submitted via forms and applications.
• CAPTCHA: Implement CAPTCHA for forms to avoid spam and bot submissions.

7. Admin Dashboard Features

• Application Management: Provide an admin interface where the Passport Agency can manage user applications, check document submissions, and update the status of applications.
• User Management: Admins can manage user registrations, view personal details, and reset passwords.
• Payment Management: View and manage payments made by users through the payment gateway.
• Email Notifications: Admins should receive notifications for new applications, payments, and user inquiries.

8. Blog or News Section:

• Implement a blog or news section to post relevant updates about passport services, government regulations, processing times, or any announcements from the agency.
• Posts should be categorized and easily searchable.

9. Additional Functional Requirements

• Search Functionality: Implement a search bar to help users quickly find information across the website (services, FAQs, blog posts).
• Accessibility: Ensure that the website is accessible to users with disabilities by complying with WCAG (Web Content Accessibility Guidelines).
• Multilingual Support: If required, implement a multilingual system to provide content in multiple languages (e.g., English, Spanish, etc.).

10. Testing and Quality Assurance

• Cross-Browser Testing: Ensure the website works on all major browsers (Chrome, Firefox, Safari, etc.).
• Responsive Design Testing: Test the site on different screen sizes and devices (mobile, tablet, desktop).
• Functionality Testing: Thoroughly test all forms, payments, and tracking features to ensure everything is working correctly.
• Security Testing: Perform security audits to ensure that sensitive information is protected.

11. Launch and Post-Launch Support

• Launch the Website: Once the site is fully developed, tested, and reviewed, deploy it to the live server.
• Monitor the Site: Monitor the website for any issues related to traffic spikes, payment gateways, or user feedback.
• Post-Launch Suppo

  Stipend : 6,000/-rs